Honeybee support has a mobile Teamviewer licence which allows us to remotely connect to and troubleshoot your device. You simply need to ensure that Teamviewer is already installed on your device. Simply follow these steps:
1) Access the Play Store
2) Search for Teamviewer Quicksupport
3) Select Teamviewer QuickSupport
4) Install and Accept the permissions
5) When it finished downloading, select "Open"
6) If you are prompted for additional downloads, please install:
7) Please "Open" when installed, if prompted to uninstall another existing app, select "uninstall" (this overrides the incorrect version).
8) Now, simply access the Quicksupport application and inform the support person of your Teamviewer ID.
9) If asked to allow Honeybee Support access, please click "Accept"